How to hire a sensitivity training representative

Workplaces should be supportive, collaborative spaces where employees feel seen, heard and understood. In today’s climate, workplaces are composed of people from various backgrounds, beliefs and cultures, which is why sensitivity training is so important. 

While diversity training may focus more on reducing prejudice as well as individual differences in the workplace, sensitivity training helps employees become aware of their own goals and prejudices as it relates to the dynamics of their own group interactions. 

Sensitivity training helps employees deepen their understanding of members of an organization and promotes interpersonal relationships and positive communication. 

At Flourish Media, our executives Vivian Olodun and Dr. Tracy Timberblake are certified to facilitate sensitivity trainings. They have also created a diversity training program in partnership with the Miami-Dade Library system for middle and highschool students to develop stronger communication skills with peers and their superiors. 

Flourish Media’s commitment to diversity extends through an annual conference that provides funding opportunities for women of color entrepreneurs as well as business owners. 

By closing the gap and addressing the issues of income inequality, disparities, gender and sexual orientation, companies have an opportunity to create a workplace culture that avoids conflict and promotes inclusion. 

When it comes to hiring a sensitivity trainer for your organization, here’s what to look for: 

Certifications 

A qualified sensitivity trainer will likely have a certification or official training that qualifies him or her to lead groups through sensitive issues. It’s important to have training and a background on issues that can ignite emotional responses and potential conflicts. 

Experience 

Trainers should have experience leading diverse groups through exercises and conversations that promote inclusion, awareness and improved dialogue. Be sure to ask for a case study that covers specific problems, solutions and outcomes for workplaces. It may be beneficial to hire a trainer who has experience working with teams in a similar industry. 

Customizable Content 

It’s important to address your overall goals and concerns with a trainer. An experienced trainer should be able to offer customized content or workshops based on your needs & overall goals. 

Intergenerational Communication 

Every generation has different goals, objectives and perspectives. A trainer should understand the challenges and needs of each generation and be able to engage employees based on their reference points and generational attitudes. 

Does your organization need support for diversity and inclusion? Book a call here with the Flourish Media team today to discuss your options for support. 

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